Last Updated: Feb 15, 2023
Enhance productivity by centralizing employee data management, automating payroll processing, monitoring performance, and more on one single platform – all while benefitting from palm.hr’s unbeatable customer service.
palm.hr strives to provide you with a user friendly platform for a variety of HR related services. By doing so, we recognize that you, be it as a Company (“Client”) or one of their employees (“User”) or simply as an individual who visits our website (“Visitors”) (collectively “you“ or “your”) trust us with your personal data. Maintaining this trust is our top priority and hence we abide by the following principles:
1. What information do we collect?
Depending on what kind of services you are using within the PalmHR LLC software, you need to disclose a variety of personal and or confidential information about your company or your employees. More specifically, we may collect the following categories of personal information about you:
This refers to your password and login (email) details along with any information that might be necessary to update your account.
Your name, physical address, GOSI details, tax and VAT identification numbers, and other personal and corporate identifiers used to manage and track your company’s activity and facilitate human resources processes.
Details about your place of work, gender, age, nationality and any other demographic information.
Names and personal details for members of your family or others (i.e., dependents) that are under your sponsorship or appointed as emergency contacts.
Bank account information
In order for us to provide you with an automated WPS compliant payroll system your bank account details need to be available in the system.
If you choose to maintain your Insurance details or any other benefit details in PalmHR LLC, we will either collect them during implementation or you will upload them yourself at a later stage.
Information from Third-Party Sites and Services
In case you want PalmHR LLC to be integrated with one of your current service providers, we might have access to data available on such services depending on the nature of desired integration.
Device and IP Information
When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. PalmHR LLC may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service
Customer Support Interactions
When you contact our Customer Support team, we might open your profile details to better understand the nature of the inquiry and find a suitable solution in the shortest possible period of time.
Cookies, Beacons, Mobile SDKs, and similar technologies
1. What are we collecting all this information for?
PalmHR LLC is using all collected information described above for the following purposes:
To render our Service
In order to provide you with an unparalleled user experience and make your company life easier we need all the information, so that you no longer need spreadsheets.
To improve and customize our Service
PalmHR LLC constantly seeks to improve your experience. Hence we gather certain information in order for us to constantly develop our Software and Service offerings.
To integrate with Third Parties
To support our Users and streamline the HR experience, PalmHR LLC may integrate our system with third parties. For example, PalmHR LLC may integrate the Service to support your preferred accounting service provider.
To communicate with you
PalmHR LLC wants to help you know how to best take advantage of the Service, especially as we improve and develop new features. We may send you messages with regards to your use of the service or simply to get some feedback from your side.
To work with our vendors and service providers
To comply with legal disclosure requirements
PalmHR LLC may disclose your information as permitted by Saudi law to:
To disclose to a third party as the result of a sale or change in control of PalmHR LLC, PalmHR LLC may disclose your personal information to a third party as part of a sale of the assets of PalmHR LLC, or an affiliate, or as a result of a change in control of PalmHR LLC or an affiliate, or in preparation for any of these events.
3. What rights do you have?
Right to access, correct, and delete your personal information
Users have a right to access, amend, modify, or delete personal information controlled by PalmHR LLC as necessary. In some cases, information deletion must be coordinated with the employer to ensure alternative HR systems are able to provide the User a legally compliant HR record-keeping system.
4. Important Information
PalmHR LLC follows generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security.
PalmHR LLC will retain Personal Information we process on behalf of our Clients for as long as needed to provide services to our Clients. PalmHR LLC will retain and use this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
palm.hr'ssophisticated blend of technology and top-notch customer service offers a convenient approach for all your HR needs.
Our cloud-based software is designed to make managing employees more straightforward than ever with automated processes, from onboarding to offboarding, so you can get back to running things faster.
Fill the form and our team will reach out to you and answer all your questions.